Free Shipping for Orders Over $60+ Free U.S. Returns!

Shipping Policy

                 

                  Shipping Policy

 

Shipping Policy

 

www.changedperceptionz.com accepts orders 24 hours a day, every day of the week. *Orders placed on the weekend (Friday- Sunday) will begin processing on the following business day and can take up to 3-5 business days to process. All orders are processed in the order they are received and expedited shipping orders, such as Priority and Express shipping, are treated as top priority to meet the delivery deadline. Most orders are shipped from our warehouses in Chatsworth, California and Charlotte, North Carolina  via USPS. Changed Perceptionz Apparel ships to all 50 U.S. states and follows the standard methods available by USPS. *Please Be Advised That USPS does not pick up or deliver packages on Sundays.*

Most U.S. orders are processed and shipped within 7-10 business days from the time the order is placed however,  some items may take between 7-21 days for delivery as some of our warehouses are based in Asia. There Will be a note in the description section of any item that has a longer processing/delivery time. 

(Please Carefully Review The Section Under The Product's Description In Order To Determine Total Delivery Time)
Most Orders Will Ship Via USPS Standard Delivery Within 7-10 Business Days Or Priority Mail Within 3-5 Business Days Unless Otherwise Stated (Under The Product's Description)

                                         COVID-19 Updates

*Please be advised we are experiencing temporary shipping delays due to the COVID-19 crisis which is necessary to allow our vendors to implement  social distancing in their facilities. There are Also International Travel Bans In Place In Certain Countries. Please see the information below as these changes will affect the time that you receive your order.


 Processing Time For "Standard U.S. Orders"

(Time For Order To be Created) 1-7 Business Days

Shipping Time (Time The Order Is In Transit After It Has Been Shipped)

Total Time (Includes Processing And Shipping) Up To 14- 21 Business Days

                     
 Processing Time For "Imported/International Orders"

(Time For Order To be Created) 7-14 Business Days)

Shipping Time (Time The Order Is In Transit After It Has Been Shipped)

Total Time (Includes Processing And Shipping) Up To 21-30 Business Days

 

We currently do not ship to APO or FPO addresses. Orders that contain a different shipping address from the billing address may be subject to review, in which case the customer will be contacted. This can delay shipping time. Tax rate is based on the shipping address and not the billing address.

 

In the U.S. USPS observes the following holidays:

  • New Year's Day (observed)
  • MLK Jr. Day
  • Washington's Birthday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veteran's Day
  • Thanksgiving
  • Christmas Day

 

Lost or Stolen Packages 

If the package shows that it has been delivered to your address but is missing, you must report the package as lost to us within 1 week of placing your order (domestic shipments) or 2 weeks of placing your order (international shipments). Once you have reported your lost package, we will launch an inquiry with our carrier about the lost package and attempt to have it recovered. If the carrier declares the package to be a complete loss, we will reship your order to you at no charge if stock is available.

- We are not responsible for packages that are delivered to a wrong address due to an incorrect or incomplete shipping address provided by customer.

 

Shipping Method

*Limited options are available depending on the destination

Service

Delivery Time

Expedited Shipping

3-5 business days (Typically by end of day)

Standard Shipping

7-10 business day

 

Shipping Destination & Rates

Changed Perceptionz Apparel offers Free USPS Standard shipping when the subtotal in your shopping bag is greater than or equal to $60.01, excluding tax and any other offers or price adjustments. This offer is valid in all 48 contiguous U.S. states, but not valid in Alaska, Hawaii, and all other U.S. Territories including  Puerto Rico and U.S. Virgin Islands. Terms are subject to change without notice.   

For all orders over $200, package will be sent with signature required. If a signature is unobtainable and a package is returned to us, shipping charges will be charged to the customer.

 

U.S. 48 continental states

Order Amount

Standard Shipping

(7-10 business days)

Priority

 

$0 - $24.99

$1.99

$16.95

 

$25.00 - $44.99

$1.99

$18.95

 

$45.00 - $99.99

*Free

$20.95

 

$100.00 - $149.99

*Free

$22.95

 

$150.00 - $199.99

*Free

24.95

$200.00+

*Free

$26.95

 

 

 

U.S. Territories

  • Only standard delivery is available.
  • U.S. territories include:  Puerto Rico and U.S. Virgin Islands.

Order Amount

Standard Shipping

(7-14 business days)

$0 - $24.99

Calculated at checkout

$25.00 - $49.99

Calculated at checkout

$50.00 - $99.99

Calculated at checkout

$100.00 - $149.99

Calculated at checkout

 

International Shipping

  • All rates are quoted in U.S. Dollars.
  • Delivery is not available for Post Office boxes.
  • Epedited shipping may be available but there is not a next day delivery option.
  • Duties, taxes, and customs fees assessed by customs are the sole responsibility of the customer.

Order Amount

International Shipping & Handling

(14-21 business days)

$0 - $49.99

Calculated at checkout

$50.00 - $99.99

Calculated at checkout

  

International Shipping

 

Duties & Taxes

Customers are responsible for paying all duties, taxes and other fees which are levied once your package reaches the country of destination. Duties on goods can widely vary, depending on the product and the country it was manufactured in. Other charges and duties may also apply, depending on the items. Duty fee will not be refunded on any type of returns. For more information, please contact your local customs office.

USPS’S local country affiliates will charge the recipient all applicable duty, taxes, and/or brokerage fees C.O.D. in the local currency at the time of delivery. All taxes, duties and customs fees are the responsibility of the recipient of the package. Your local post office or carrier can give you information on the method of payment accepted for the duties, taxes and other fees collected upon delivery.

Track Package

International orders are shipped via USPS and will be delivered by local post or its affiliates. When your order ships from our warehouse, we will send you a shipping confirmation email including your tracking number. To track your package, simply enter your tracking number at usps.com

 

Refuse Package

If your package cannot be delivered, is unclaimed, or is refused, you are responsible for the following:

  • Original and return shipping costs.
  • Duties, taxes and other customs charges that are incurred on the package for both the original and return shipments.

The amount of these charges will be subtracted from your merchandise refund.

 

Customer Service Hours

Mon - Fri,  9 am -5pm EST
Saturday,   10 am -4 pm EST
Sunday, Closed

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